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TOV Plastic Surgery Clinic Fixed Video Surveillance Device Operation and Management Policy
TOV Plastic Surgery Clinic (the "Clinic") operates and manages its fixed video surveillance devices (CCTV) inside the Clinic as follows, in accordance with the Personal Information Protection Act and other relevant laws.
1. Legal basis and purpose of installation
Facility safety, prevention of theft and fire, and ensuring patient safety and the safety of the treatment process
- Waiting room: Article 25(1)2 and 3 of the Personal Information Protection Act
- Operating room: Article 38-2 of the Medical Service Act
2. Number, locations and recording range
7 cameras in total
- Waiting room: 2 (inside the waiting room)
- Consultation room: 1 (inside the consultation room)
- Treatment room: 1 (inside the treatment room)
- Laser room: 1 (inside the laser room)
- Staff-only instrument preparation area: 1 (inside the instrument preparation area)
- Operating room: 1 (surgery scenes, recorded only at the patient's request; see item 9)
No cameras are installed inside restrooms or changing rooms, and no audio recording is used. Notice signs are posted in recorded areas. If you would like your surgery recorded, please ask our staff before surgery.
3. Recording hours, retention period and location
- Recording hours: 24 hours (in the operating room, only surgeries requested by the patient or guardian are recorded, under item 9)
- Retention period: 30 days from the recording date (then deleted automatically). However, operating room video is retained for 30 days or more under item 9, and if there is a request for viewing or provision, it is not deleted until that request has been handled.
- Storage location: recording device inside the Clinic
- Handling: records of any use beyond the purpose, provision to third parties, viewing and destruction are kept, and video is deleted so it cannot be recovered once the retention period has passed.
4. Manager and access rights
- Manager: Hankyeol Kim, Representative Director (051-744-1031)
- Access is limited to the manager and designated staff, and the recording device is password-protected.
5. Outsourcing
- Contractor: S-1 Corporation (SECOM)
- Outsourced work: installation and maintenance of video surveillance devices
6. How and where to check video
You may check video by contacting the manager (051-744-1031) in advance and then visiting the Clinic.
7. Requests to view video
You may request the manager to let you view, confirm the existence of, or delete video in which you appear, and the Clinic will take action within 10 days. However, in cases falling under Article 35(4) of the Personal Information Protection Act (restrictions under law, risk of harming another person's life, body or interests, etc.), the Clinic may restrict or refuse the request after informing you of the reason.
8. Staff-only areas
Video surveillance devices in staff-only areas are not used to monitor work or for performance evaluations.
9. Operating room
In accordance with Article 38-2 of the Medical Service Act, recording takes place only when requested by the patient or guardian, and the video is retained for 30 days or more. Retention and viewing follow the Medical Service Act.
10. Changes to this policy
This policy is effective from October 24, 2026. If its contents change, we will announce it through the website and notices inside the Clinic.
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